Clinic Policies

A valid Ontario health card must be presented at the time of care otherwise a $50 fee will be required before care can be provided.

Vital Care Medical does not prescribe any controlled substances including narcotics in our urgent care/walk-in clinic.

Test results can take up to approximately 10 days. Once results are thoroughly reviewed by a physician we will contact patients only if the results warrant a follow-up appointment. However, should patients experience ongoing symptoms or have any concerns we recommend that they call us for a follow-up Our office staff cannot provide test results via telephone, fax or email.

Your personal medical information will not be released to any unauthorized persons without your consent.